Privacy Policy

The purpose of this privacy policy is to inform users of our website about the personal data we will collect, as well as the following information, where applicable:

Personal data we collect

• Use of collected data

• Who has access to collected data

• Users’ rights on the site

Website Cookie Policy
This privacy policy operates alongside the terms and conditions of use of our website.

Applicable Laws

This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).
For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of the location of the website. This privacy policy aims to comply with the GDPR. If there are inconsistencies between this policy and the GDPR, the GDPR will apply.
If inconsistencies are identified, we will update our policy to comply with the relevant law.

Consent

Users agree that by using our website, they consent to:
a. The terms stated in this privacy policy, and
b. The collection, use, and retention of data as outlined in this policy.

Automatically Collected Data

When you visit and use our website, we may automatically collect and store the following information:

• Location

• Links a user clicks while using the site

• Content that the user views on the site

• IP address

Non-Automatically Collected Data

We may also collect the following data when you perform certain functions on our website:

• Personal information: first name, last name, email, phone number, address, company name, etc.

• Marketing preferences: newsletter subscription, consent to receive direct marketing.

These data may be collected through the following methods:

• Submission of a contact form

• Website management

• Customer tracking

Please note that we only collect data that helps us achieve the purpose outlined in this privacy policy. We will not collect additional data without informing you in advance.

How We Use Personal Data

Personal data collected on our website will only be used for the purposes specified in this policy or indicated on the relevant pages of our website. We will not use your data beyond what we disclose.

Automatically collected data is used for the following purposes:

• Responding to your requests and communicating with you and others in the course of our activities

• Allowing you to access information we make available to users of our services

• Interacting with you via our website

• Providing support and assistance regarding our services

• Improving the quality of our services

• Sending you important information regarding changes to our services, terms and conditions, and other administrative, technical, or business information

• Making decisions regarding the provision of services to you

• Providing information about our products or other products and services offered by our partners

• Complying with applicable laws and regulatory obligations

• Statistics

• Enhancing the customer experience

• Advertising

• Optimizing and improving the website

Data collected when the user performs certain functions may be used for:

• Communications

With Whom We Share Personal Data

Employees
We may disclose user data to any member of our organization who reasonably needs it to achieve the objectives outlined in this policy.

Third Parties
We may share user data with the following third parties:

• Accounting and administration

We may share user data with third parties for the following purposes:

• All website data except users’ payment information

Third parties will not have access to user data beyond what is reasonably necessary to achieve the stated purpose.

Other Disclosures

We are committed to not selling or sharing your data with other third parties except in the following cases:

• If required by law

• If required for any legal proceedings

• To prove or protect our legal rights

If you follow hyperlinks from our website to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

We retain your personal data for the duration necessary to achieve the purposes for which it was collected unless otherwise required by law.
Measures are in place to ensure that your information is processed securely and in accordance with this policy. Once personal data is no longer required, we ensure its deletion or anonymization. We perform secure destruction of information, thus preserving confidentiality.

How We Protect Your Personal Data

To ensure your security, we use security protocols to transmit personal information within our system.
All data stored in our system is well secured and accessible only to our employees. Our employees are bound by strict confidentiality agreements.
While we take all reasonable precautions to ensure our user data is secure and users are protected, there is always some risk of harm. The internet as a whole can sometimes be unsafe, so we cannot guarantee the security of user data beyond what is reasonably practicable.

Your Rights as a User

As a user, you have the right to access all your personal data we have collected. In addition, you have the right to update or correct any personal data we hold, provided it is legally acceptable.
You may choose to delete or modify your consent to the collection and use of data at any time, provided it is legally permissible and you notify us within a reasonable timeframe.